BCS On-site Training

Implementation Workshop

For our new customers, BCS offers and recommends a half day Implementation Workshop for all key team members.

You’ll receive full on-site training, focusing on all aspects of the software and how it addresses the different functions and roles in the certification and business processes.

Additional Training Sessions

Customised training sessions can be provided for specific and more detailed knowledge of the BCS software functionality, such as customised documents, billing and Xero integration, fee proposals and quotes etc.

These sessions are tailored to address any specific functional aspect of the BCS software that you may require.

Enquire About On-site Training

BCS Webinars

Implementation Webinar

Our Implementation Webinar offers an easy online induction to the BCS system.

Attendees will have plenty of opportunities to ask questions and get help navigating the system without the need for an on-site consultant.

Customised Webinars

Customised webinars are designed to offer more detailed knowledge of the BCS system. We can focus on any part of the system so that it best fulfils your business needs.

For example, these interactive courses can cover all features of the Document Management System, including templates, data merging, document production, Dropbox storage and more.

Document Templates

Customised Document Templating

BCS has a default set of compliant document templates for each state which are available for you to use right away. However, we do understand that every company runs its business differently.

Therefore we have an advanced document management system which allows you to prepare and input your own company specific document templates into BCS.

We can help you implement these document templates should you require. BCS staff will work with you to review them ensuring an efficient use of time during the template creation and testing process.

Training and implementation services

Starter Team Corporate
System overview webinar (1 hour)
Demo of the BCS system for new and interested customers		 FREE FREE FREE
Training webinar when your account is set up (1 hour) $180 $180 $180
On-Site Implementation workshop (1-3 people) $500 $750 $900
On-Site Training (1-3 people per 3-hour session) $500 $500 $500
Larger training groups $POA $POA $POA
Have the BCS team set up your document templates for you $POA $POA $POA

Prices are exclusive of GST.
Travel costs for locations outside Sydney metro area not included.

BCS Support

Clients without a custom, agreed Software Support and Maintenance Agreement (SSMA) have the following support features included under their SaaS fees:

  • corrective support of the BCS product - time spent investigating and repairing software that is not functioning to specification,
  • code compatibility support - work to upgrade BCS product code to comply with changes to underlying software and hardware components (new versions),
  • cloud product enhancements - the provision of additional modules/features/functionality and/or enhancements to the product provided at the absolute discretion of BCS,
  • ability to raise support tickets using eMail, product link and Zendesk portal mechanisms,
  • access to the Zendesk support portal

Additional charge support fees may apply for advisory support (How do I do this?) tickets and telephone support. The terms and charges related to additional support services are specified in your service proposal which will usually include a support charge grace period as part of the implementation process.